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CRM · Hospitality

CRM development and integration for hospitality

CRM setups and custom CRMs that match your sales process, from first enquiry to signed contract. Designed for hotels, resorts and holiday home operators in the UAE.

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Typical investment
AED 25,000 – AED 150,000
Typical timeline
4–14 weeks
Built for
Hotels, resorts and holiday home operators

Problems we solve for hospitality

  • Commission paid to OTAs on bookings you could own
  • Guest requests handled through calls and paper
  • Holiday home permits and tourism fees tracked manually

What we typically build

  • 01

    Direct booking engine

  • 02

    Guest app

  • 03

    Channel manager integration

  • 04

    Housekeeping and maintenance

  • 05

    Upsells and experiences

  • 06

    Revenue reporting

What you get

  • 01

    Sales process design

    Pipelines, stages and handoffs mapped to how your team sells.

  • 02

    CRM build or setup

    Zoho, HubSpot, Salesforce or a custom CRM where needed.

  • 03

    Lead capture

    Website, WhatsApp, portals and ads flowing in automatically.

  • 04

    Integrations

    Accounting, ERP, telephony and marketing tools connected.

Regulators by emirate

Guest data, tourism fees and permit numbers must be captured and reported correctly, which booking and PMS integrations should handle automatically.

EmirateWhat to plan for
DubaiThe Dubai Department of Economy and Tourism (DET), including holiday home permits and the Tourism Dirham fee.
Abu DhabiThe Department of Culture and Tourism Abu Dhabi (DCT).
SharjahThe Sharjah Commerce and Tourism Development Authority.

Context to help you scope, not legal advice.

Solutions for this sector

By emirate

Why Fluxo

Premium delivery, without the agency overhead.

We work on UAE business hours, Monday to Friday, with a delivery lead you can reach directly and an engineering team in India. Workshops run over video, and you see progress in a demo every two weeks.

  1. 01

    Senior-led delivery

    A named delivery lead and senior engineers on every project, not a rotating cast of juniors.

  2. 02

    Fixed-scope proposals

    A written scope, milestones and a fixed price before any work starts.

  3. 03

    Arabic and English from day one

    Right-to-left layouts and bilingual content designed in, never bolted on.

  4. 04

    You own everything

    Source code, designs, accounts and data are yours from the first commit.

Get a quote

Tell us about your project. We'll send a fixed quote.

Five short steps, about two minutes. We've pre-filled what we can from this page.

  1. Within 1 business day we review your requirements and reply with questions.
  2. A short call to confirm scope, priorities and constraints.
  3. A written proposal with milestones, timeline and fixed pricing.
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Good to know

Questions, answered.

How much does CRM development and integration for hospitality cost?

Most projects fall between AED 25,000 – AED 150,000, with a typical timeline of 4–14 weeks. The main cost drivers are the number of user roles, integrations, Arabic content and how polished the first release must be. You get a fixed price after a short scoping call.

Can you connect to our PMS and channel manager?

Usually yes. We work with the APIs of common PMS and channel managers, and confirm feasibility in discovery.

Should we buy a CRM or build one?

Buy if your process is standard. Build or heavily customise if your sales cycle is unusual, or if licence costs for a large team outgrow a one-off build.

Related

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