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Solution · Retail and e-commerce

WhatsApp chatbot for UAE businesses

Automated WhatsApp ordering, booking and support that hands over to staff when needed. Built for retailers, D2C brands and distributors, in Arabic and English.

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Typical investment
AED 25,000 – AED 90,000
Typical timeline
3–8 weeks
Built on
Automation

Core modules

  • 01

    Guided flows

  • 02

    AI answers

  • 03

    Order and booking

  • 04

    Payments links

  • 05

    Agent inbox

  • 06

    Broadcasts with opt-in

Integrations

  • 01

    WhatsApp Business API

    Send order updates, reminders and support replies on the channel UAE customers use most, with a shared team inbox and chatbots.

  • 02

    Claude and LLM APIs

    Use large language models for bilingual assistants, document extraction and summarisation.

  • 03

    Zoho

    Connect Zoho CRM, Books, Inventory and People, a suite very widely used by UAE SMEs.

Problems it solves for retail and e-commerce

  • Online and in-store stock that never matches
  • High cart abandonment at checkout
  • Marketing data spread across too many tools

Regulatory context by emirate

Clear pricing with VAT, Arabic terms, refund policies and consumer protection obligations all need to be reflected in checkout and order flows.

EmirateWhat to plan for
DubaiConsumer protection rules under Federal Law No. 15 of 2020 and the Ministry of Economy's e-commerce requirements.
Abu DhabiConsumer protection rules under Federal Law No. 15 of 2020 and the Ministry of Economy's e-commerce requirements.
SharjahConsumer protection rules under Federal Law No. 15 of 2020 and the Ministry of Economy's e-commerce requirements.

Context to help you scope, not legal advice.

Available across the UAE

Why Fluxo

Premium delivery, without the agency overhead.

We work on UAE business hours, Monday to Friday, with a delivery lead you can reach directly and an engineering team in India. Workshops run over video, and you see progress in a demo every two weeks.

  1. 01

    Senior-led delivery

    A named delivery lead and senior engineers on every project, not a rotating cast of juniors.

  2. 02

    Fixed-scope proposals

    A written scope, milestones and a fixed price before any work starts.

  3. 03

    Arabic and English from day one

    Right-to-left layouts and bilingual content designed in, never bolted on.

  4. 04

    You own everything

    Source code, designs, accounts and data are yours from the first commit.

Get a quote

Tell us about your project. We'll send a fixed quote.

Five short steps, about two minutes. We've pre-filled what we can from this page.

  1. Within 1 business day we review your requirements and reply with questions.
  2. A short call to confirm scope, priorities and constraints.
  3. A written proposal with milestones, timeline and fixed pricing.
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Good to know

Questions, answered.

How much does a WhatsApp chatbot cost?

Most projects fall between AED 25,000 – AED 90,000, with a typical timeline of 3–8 weeks. The main cost drivers are the number of user roles, integrations, Arabic content and how polished the first release must be. You get a fixed price after a short scoping call.

Can we start with a smaller version of the WhatsApp chatbot?

Yes. Many clients launch with guided flows, AI answers, order and booking first, then add the rest in later phases.

Do Tabby and Tamara really help conversion?

BNPL is widely used in the Gulf, and many UAE retailers report higher average order values after adding it. We integrate both in most stores.

Related

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