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Solution · Insurance

Insurance claims portal for UAE businesses

Digital claims submission, document capture and status tracking. Built for insurers, brokers and TPAs, in Arabic and English.

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Typical investment
AED 90,000 – AED 260,000
Typical timeline
12–22 weeks
Built on
Web applications

Core modules

  • 01

    Claim submission

  • 02

    Document OCR

  • 03

    Status tracking

  • 04

    Surveyor assignment

  • 05

    Approvals

  • 06

    Payments

Integrations

  • 01

    Emirates ID scanning and OCR

    Capture Emirates ID details from a photo or scan to speed up onboarding, rentals and KYC.

  • 02

    WhatsApp Business API

    Send order updates, reminders and support replies on the channel UAE customers use most, with a shared team inbox and chatbots.

  • 03

    DocuSign

    Send contracts for signature and store signed copies automatically.

Problems it solves for insurance

  • Quotes produced manually from spreadsheets
  • Claims submitted by email with missing documents
  • Renewals missed because nobody was reminded

Regulatory context by emirate

Policy wording, disclosures and data handling must follow CBUAE insurance regulations, including Arabic documentation for customers.

EmirateWhat to plan for
DubaiThe Central Bank of the UAE (CBUAE), which supervises insurance since 2020.
Abu DhabiThe Central Bank of the UAE (CBUAE), which supervises insurance since 2020.
SharjahThe Central Bank of the UAE (CBUAE), which supervises insurance since 2020.

Context to help you scope, not legal advice.

Available across the UAE

Why Fluxo

Premium delivery, without the agency overhead.

We work on UAE business hours, Monday to Friday, with a delivery lead you can reach directly and an engineering team in India. Workshops run over video, and you see progress in a demo every two weeks.

  1. 01

    Senior-led delivery

    A named delivery lead and senior engineers on every project, not a rotating cast of juniors.

  2. 02

    Fixed-scope proposals

    A written scope, milestones and a fixed price before any work starts.

  3. 03

    Arabic and English from day one

    Right-to-left layouts and bilingual content designed in, never bolted on.

  4. 04

    You own everything

    Source code, designs, accounts and data are yours from the first commit.

Get a quote

Tell us about your project. We'll send a fixed quote.

Five short steps, about two minutes. We've pre-filled what we can from this page.

  1. Within 1 business day we review your requirements and reply with questions.
  2. A short call to confirm scope, priorities and constraints.
  3. A written proposal with milestones, timeline and fixed pricing.
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Good to know

Questions, answered.

How much does an insurance claims portal cost?

Most projects fall between AED 90,000 – AED 260,000, with a typical timeline of 12–22 weeks. The main cost drivers are the number of user roles, integrations, Arabic content and how polished the first release must be. You get a fixed price after a short scoping call.

Can we start with a smaller version of the insurance claims portal?

Yes. Many clients launch with claim submission, document OCR, status tracking first, then add the rest in later phases.

Can AI read claims documents?

Yes. We build OCR and extraction for Arabic and English documents, with human review for anything uncertain.

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